All items are produced and shipped from our facility in Las Vegas, Nevada, within 2-3 business days from the date of purchase. USPS Ground Advantage transit times apply for Standard Shipping.

You can view the status of your order by clicking the tracking link in your shipping confirmation email.

We accept all major credit and debit cards. Alternative forms of payment include Klarna, Afterpay, and PayPal.

For international shipping, we utilize eBay: https://www.ebay.com/str/pumpcases

eBay collects each country’s assigned import tariff and taxes. A carrier is selected using cost and transit time. Pumpcases is unaware of the shipping fee eBay charges, as it varies from country to country.

Please send a screenshot to landon@pumpcases.com.

Please notify landon@pumpcases.com if you catch a mistake made during the order process. I will make the change if I receive notification of the error before your case goes into production. Remember, I ship in one business day, so please act fast!

Please notify landon@pumpcases.com if you catch a mistake made during the order process. I will make the change if I receive notification of the error before your case goes into production. Remember, I ship in one business day, so please act fast!

Please notify landon@pumpcases.com if you catch a mistake made during the order process. I will make the change if I receive notification of the error before your case goes into production. Remember, I ship in one business day, so please act fast!

Please visit our Refund Policy page: https://pumpcases.com/policies/refund-policy

If your order has been listed as “undeliverable” and returned to Pumpcases, I'll refund your order in full.

No. Hand-washing pumpcases.com products is strongly recommended.

I apologize if you receive the wrong product in your order. Please send an email to landon@pumpcases.com and include your order number. I will promptly send you a replacement along with a prepaid return label to return the incorrect item.